Website: https://authorisedservice-center.com/ Business Name: Authorised Service Center Last Updated: June 2, 2026
1. Introduction
Welcome to Authorised Service Center (“we”, “our”, or “us”). We provide chimney cleaning, gas stove repair, hob maintenance, and geyser servicing across Ahmedabad and Gandhinagar.
We are committed to protecting your privacy. This Privacy Policy explains what information we collect when you visit our website or contact us for service, how we use it, and how we keep it safe.
By using our website or booking a service, you agree to the practices described in this policy.
2. Information We Collect
a) Information You Provide to Us
When you contact us to book a service or make an enquiry, we may collect:
- Name — to address you and schedule your appointment
- Phone number — to confirm bookings and communicate service updates
- Address — to dispatch our technician to your home or business
- Service details — the type of appliance and nature of the problem you report
b) Information Collected Automatically
When you visit our website, some basic technical data may be collected automatically, including:
- Your device type and browser
- Your IP address
- Pages visited and time spent on the site
- Referring website (how you found us)
This data is typically collected through cookies and analytics tools (such as Google Analytics) and is used only to understand how people use our website.
3. How We Use Your Information
We use the information we collect strictly for the following purposes:
- To book and confirm your service appointment
- To send service reminders or follow-up calls
- To dispatch our technician to your location
- To respond to your enquiries and complaints
- To improve our website and service quality
We do not use your personal information for unrelated marketing or promotional campaigns without your consent.
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties.
We may share your information only in the following limited situations:
- With our service technicians — to fulfil your booking
- With trusted service providers — such as analytics tools (e.g. Google Analytics) that help us understand website performance
- If required by law — in response to a valid legal request or to comply with applicable regulations in India
5. Cookies
Our website may use cookies to improve your browsing experience. Cookies are small text files stored on your device. We use them to:
- Understand how visitors use our website
- Remember your preferences for future visits
- Analyse traffic patterns through tools like Google Analytics
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect how some parts of our website function.
6. Third-Party Links
Our website may contain links to external websites such as Google Maps or partner brand websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Data Storage and Security
We take reasonable precautions to protect your personal information from unauthorised access, misuse, or disclosure. Your data is stored securely and accessed only by authorised personnel involved in service delivery.
However, please be aware that no method of data transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
8. Retention of Your Data
We retain your personal information only for as long as necessary to fulfil the purposes described in this policy — typically for the duration of your service relationship with us and any reasonable period thereafter for record-keeping and service follow-ups.
9. Your Rights
As a user, you have the right to:
- Access the personal information we hold about you
- Request correction of any inaccurate information
- Request deletion of your data, subject to legal and operational requirements
- Withdraw consent at any time for communications you have opted into
To exercise any of these rights, please contact us using the details below.
10. Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.
Continued use of our website after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:
Authorised Service Center, Ahmedabad, Gujarat, India. Phone: +91 70435 37870 | Website: https://authorisedservice-center.com
We aim to respond to all privacy-related queries within 7 business days.